It was the wrong shoes, instead of the round toe with thin heel they send a peeptoes with chunky heel, at least they were the right size, the box was smashed in 2 corners and had some clear tape on them, the bags were the heels were stored individually was not the same, and they didn't have the protective cover that they were suposed to have on the platform. I decided to keep them because I live outside de US and is cheeper to keep them that to send them back. Beside that the heels fit great, they are comfortable and easy to walk with, I'm giving 3 stars because of the wrong shoes, the condition of the box and the way they were send.