Shipping Info

The COVID-19 Influence
I Know
Published: 2020-06-15
As COVID-19 has spread, we suffer from the epidemic seriously, especially our shipping service. In fact, the global logistics nowadays are so unstable that we can not estimate the accurate date everything could be normal.
Please accept our apologies and give us your support. Hope we can overcome it together ASAP.

Standard Shipping

In stock
Items will be shipped within 2 working days.
The average shipping time is 15 days.
Build to order
The delivery period (includes two parts: production time and shipping time) is
  • United States, Canada: 20~30 days
  • Australia, New Zealand: 30 days
  • United Kingdom, Germany: 30 days
  • Others countries: 30 days
You're welcome to contact us for more details.

Important Notes

Onlymaker provides handmade heels worldwide. We keep an reasonable volume in stock (US). In most case, the heels were made according to the order. If you have an agenda to keep, we strongly suggest you place your order at least 10 days in advance, or contact us to confirm.

Return Policy

  • Except customized items, you can get a fully refund if the order haven't been fulfilled.
  • You have 7 days to contact us for a refund after the order delivered.
For any other question, please feel free to contact us.