Shipping Info
Latest shipping message
Published: 2021-07-25
Dear customers, the manufacturing capacities were becoming more tight since July. As a result, we have to extend the deliver period to 30 days. We're very sorry for the inconvenience.
Now we are making all the efforts to improve it. And we believe things will get better soon. Thanks for your support.
The COVID-19 Influence
I Know
Published: 2020-06-15
As COVID-19 has spread, we suffer from the epidemic seriously, especially our shipping service. In fact, the global logistics nowadays are so unstable that we can not estimate the accurate date everything could be normal.
Please accept our apologies and give us your support. Hope we can overcome it together ASAP.
Estimated Standard Shipping Time
- United States, Canada: 20~30 days
- Australia, New Zealand: 30 days
- United Kingdom, Germany: 30 days
- Others countries: 30 days or contact us for detail
- Customized orders: at least 1 month, depending on the requirements
Important Notes
Onlymaker provides handmade heels worldwide. We keep an reasonable volume in stock (US). In most case, the heels were made according to the order. If you have an agenda to keep, we strongly suggest you place your order at least 10 days in advance, or contact us to confirm.
Return Policy
- Except customized items, you can get a fully refund if the order haven't been fulfilled.
- You have 7 days to contact us for a refund after the order delivered.
For any other question, please feel free to contact us.