1. Preparation for delivery usually takes 3-7 business days and is NOT included in the "delivery time", But the processing time is less than 24hrs, if you ordered items with 'Ships in 24hrs'.
2. Shipping cost is counted by weight, and normally a pair of shoes is 1kg.
3. All packages have specific tracking information and can be tracked from 'MY ORDER'.
- The delivery time depends the area and delivery. Normally we use the postal service. Different time has different delivery time. If you have urgent requirement, please contact us.
If your order has been shipped, then you can find the shipping code among the order shipped info that we have emailed to you. And then, you may use this shipping code to track the order shipping process at the official website of logistics company.
If you have any question, please feel free to contact our customer service.